Ford has the most wins (seven) at the manufacturer level, while Toyota (four), GM (three), and Hyundai (three) were other top-rated automakers.
The annual awards, now in their 15th year, are based on the consulting firm’s gathered responses of more than 68,000 new-vehicle owners. Over 48 different categories, they look at satisfaction in the first several months of ownership.
Carmakers are constantly improving their products and relationships with their customers. They communicate their success by citing the satisfaction of their owners. “Proof of satisfied customers is as good as gold,” says George
Peterson, president of AutoPacific. “We’ve found that more than one-third of new car buyers are positively influenced by objective awards based on owner ratings when deciding on a new car or truck.”
“Vehicles that score highest in the Vehicle Satisfaction Awards are delivering value and satisfaction across a wide range of attributes,” says Peterson. “The winners perform well in 48 separate categories that objectively measure the ownership experience.”
Look below for the full list of individual model winners, all 2011 models.
PASSENGER CARS
Mercedes-Benz S-Class – Premium Luxury Car
Hyundai Genesis – Aspirational Luxury Car
Lincoln MKZ – Luxury Mid-Size Car
Ford Taurus and Toyota Avalon (tie) – Large Car
Hyundai Sonata – Premium Mid-Size Car
Suzuki Kizashi – Mid-Size Car
Volvo C30/S40/V50 – Premium Compact Car
Hyundai Elantra – Compact Car
Honda Fit – Economy Car
Porsche 911 – Sports Car
Scion tC – Sporty Car
Lincoln MKZ Hybrid – Hybrid Car
LIGHT TRUCKS
Ford F-Series Super Duty – Heavy Duty Pickup
Chevrolet Avalanche – Large Light Duty Pickup
Honda Ridgeline – Compact Pickup
Cadillac Escalade – Luxury Sport Utility Vehicle
GMC Yukon – Large Sport Utility Vehicle
Jeep Grand Cherokee – Premium Mid-Size Sport Utility Vehicle
Lincoln MKT – Premium Luxury Crossover SUV
Lexus RX – Luxury Crossover SUV
Ford Flex – Large Crossover SUV
Ford Explorer – Premium Mid-Size Crossover SUV
Mitsubishi Outlander – Mid-Size Crossover SUV
Kia Sportage – Compact Crossover SUV
Chrysler Town & Country – Minivan
Lexus RX450h Hybrid – Hybrid Truck
Welcome to Glenbrook Hyundai Glenbrook Hyundai has been in business for over 15 years. We are the largest Hyundai dealership in Indiana and we pride ourselves on giving the best customer service in the industry! From the purchase of your new or used vehicle to the service through your entire ownership, we want to be there to help with anything you may possibly need. Also, only at Glenbrook Hyundai, does every single vehicle you purchase come with your own personal “Security Blanket”. What does that mean to you? Well, we are the only Hyundai dealership in the area that will double America’s Best Warranty to give you 20 Years / 200,000 miles worth of coverage!!! Plus, only Glenbrook Hyundai offers a “72 Hour Exchange Policy” on all of our certified Pre-Owned vehicles. That’s right, why take a gamble when car shopping? Only Glenbrook Hyundai offers the “security” needed when looking for the perfect automobile. No pressure, no risk……It only makes sense to put Glenbrook Hyundai on your list of places to stop when looking for a new or used car. Call or stop by today, we are eagerly waiting to see how we can help! |
It is our stated policy to treat every visitor at Glenbrook Hyundai as an honored guest in our home…
Every Day…Every Time…Without Fail…No Exceptions. 20 Year/200,000 Mile Warranty On All New Vehicles – All new Hyundai vehicles at Glenbrook Hyundai come with our exclusive 20Year.200,000 mile powertrain warranty. We DOUBLE the factory warranty.*
3 Month/3,000 Mile Warranty On All Used Vehicles – That is correct, we proudly offer a 3 month/3,000 mile bumper to bumper warranty on all used vehicles. The peace of mind you want from your #1 used dealer, Glenbrook Hyundai.* 72 Hour Used Vehicle Exchange Policy – All Glenbrook Hyundai Certified Pre-Owned vehicles come with a 72 hour exchange policy. How’s that for a security blanket! If you don’t like anything about your vehicle, bring it back within 72 hours for a full exchange on another vehicle!* *See Dealer For Details. |