Hyundai takes three top spots in AutoPacific’s 2011 Customer Satisfactions Awards.

 Ford has the most wins (seven) at the manufacturer level, while Toyota (four), GM (three), and Hyundai (three) were other top-rated automakers.

The annual awards, now in their 15th year, are based on the consulting firm’s gathered responses of more than 68,000 new-vehicle owners. Over 48 different categories, they look at satisfaction in the first several months of ownership.

Carmakers are constantly improving their products and relationships with their customers. They communicate their success by citing the satisfaction of their owners. “Proof of satisfied customers is as good as gold,” says George

Peterson, president of AutoPacific. “We’ve found that more than one-third of new car buyers are positively influenced by objective awards based on owner ratings when deciding on a new car or truck.”

“Vehicles that score highest in the Vehicle Satisfaction Awards are delivering value and satisfaction across a wide range of attributes,” says Peterson. “The winners perform well in 48 separate categories that objectively measure the ownership experience.”

Look below for the full list of individual model winners, all 2011 models.


Mercedes-Benz S-Class – Premium Luxury Car

Hyundai Genesis – Aspirational Luxury Car

Lincoln MKZ – Luxury Mid-Size Car

Ford Taurus and Toyota Avalon (tie) – Large Car

Hyundai Sonata – Premium Mid-Size Car

Suzuki Kizashi – Mid-Size Car

Volvo C30/S40/V50 – Premium Compact Car

Hyundai Elantra – Compact Car

Honda Fit – Economy Car

Porsche 911 – Sports Car

Scion tC – Sporty Car

Lincoln MKZ Hybrid – Hybrid Car


Ford F-Series Super Duty – Heavy Duty Pickup

Chevrolet Avalanche – Large Light Duty Pickup

Honda Ridgeline – Compact Pickup

Cadillac Escalade – Luxury Sport Utility Vehicle

GMC Yukon – Large Sport Utility Vehicle

Jeep Grand Cherokee – Premium Mid-Size Sport Utility Vehicle

Lincoln MKT – Premium Luxury Crossover SUV

Lexus RX – Luxury Crossover SUV

Ford Flex – Large Crossover SUV

Ford Explorer – Premium Mid-Size Crossover SUV

Mitsubishi Outlander – Mid-Size Crossover SUV

Kia Sportage – Compact Crossover SUV

Chrysler Town & Country – Minivan

Lexus RX450h Hybrid – Hybrid Truck

Welcome to Glenbrook Hyundai
Glenbrook Hyundai has been in business for over 15 years. We are the largest Hyundai dealership in Indiana and we pride ourselves on giving the best customer service in the industry! From the purchase of your new or used vehicle to the service through your entire ownership, we want to be there to help with anything you may possibly need.

Also, only at Glenbrook Hyundai, does every single vehicle you purchase come with your own personal “Security Blanket”. What does that mean to you? Well, we are the only Hyundai dealership in the area that will double America’s Best Warranty to give you 20 Years / 200,000 miles worth of coverage!!! Plus, only Glenbrook Hyundai offers a “72 Hour Exchange Policy” on all of our certified Pre-Owned vehicles. That’s right, why take a gamble when car shopping?

Only Glenbrook Hyundai offers the “security” needed when looking for the perfect automobile. No pressure, no risk……It only makes sense to put Glenbrook Hyundai on your list of places to stop when looking for a new or used car. Call or stop by today, we are eagerly waiting to see how we can help!


It is our stated policy to treat every visitor at Glenbrook Hyundai as an honored guest in our home…

Every Day…Every Time…Without Fail…No Exceptions.

20 Year/200,000 Mile Warranty On All New Vehicles – All new Hyundai vehicles at Glenbrook Hyundai come with our exclusive 20Year.200,000 mile powertrain warranty. We DOUBLE the factory warranty.*

3 Month/3,000 Mile Warranty On All Used Vehicles – That is correct, we proudly offer a 3 month/3,000 mile bumper to bumper warranty on all used vehicles. The peace of mind you want from your #1 used dealer, Glenbrook Hyundai.*

72 Hour Used Vehicle Exchange Policy – All Glenbrook Hyundai Certified Pre-Owned vehicles come with a 72 hour exchange policy. How’s that for a security blanket! If you don’t like anything about your vehicle, bring it back within 72 hours for a full exchange on another vehicle!*

*See Dealer For Details.


Glenbrook Hyundai, a car dealer in Fort Wayne, Indiana, is a family owned and operated dealership. Located in Fort Wayne for over 20 years, Glenbrook Hyundai understands the value of a Happy customers. For the past 10 years, 62% of all Glenbrook Hyundai customers have been either repeat customers or someone referred in by a friend. The "Happy Car Store" theme came about a few years ago when Mark McKibben, the store's General Manager, decided to make buying a car at Glenbrook Hyundai different than every other dealership in the area. Some of the Happy Car Store advantages are: - a quicker sales process, no need to take hours to buy a car - Glenvrook Hyundai is a full disclosure dealership, every customer gets to see the price, taxes, fees, money down options, term options, trade figures...everything they need to know to make a well informed decision, with absolutely NO PRESSURE to buy. - The area's largest selection of new and used Hyundais - Service rewards cards, giving customers the opportunity to earn free oil changes, rental cars, complete details and more. - Service loaner cars - 100% customer oriented sales process - A Happy, No Worries atmosphere - And much, much more Stop in to see us at: Glenbrook Hyundai 4801 Coldwater Road Fort Wayne, IN 46825 260-484-9531 Or check us out on the web anytime at
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